Privacy Policy
At Aurex TV (accessible at https://aurex-tv.org/), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IPTV services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, billing address, and payment details when you make a purchase or create an account.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs.
- Device Information: Information about the device you use to access our services, such as device model, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide, maintain, and improve our IPTV services.
- To process transactions and send you order confirmations.
- To communicate with you about updates, promotions, and customer support.
- To monitor and analyze usage trends to improve user experience.
- To detect, prevent, and address technical or security issues.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
- Service Providers: We may share your data with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., payment gateways, hosting providers).
- Legal Compliance: If required by law or in response to a valid legal request (e.g., court order, government investigation).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies to personalize content, remember preferences, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove that information.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Withdraw consent at any time where we rely on your consent.
- Object to or restrict the processing of your data.
- Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at contact@aurextv.com.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date. We encourage you to review this page periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: contact@aurextv.com
- WhatsApp: +212 612-600625
- Address: 55 Burley Lodge St, Leeds, England
By using our website and services, you agree to the terms of this Privacy Policy.